The satisfaction of our customers is important to us

Are you dissatisfied with our service or with one of Credit Europe Bank N.V.’s products?
Please give your feedback to our Call Centre by phone or e-mail.
Phone number: +356 2260 2000
E-mail: info@crediteurope.com.mt

If you have a grievance or complaint you may also write to us, quoting your customer number, your account number and sending copies of relevant information at the following address:

Attn: Customer Complaints Manager
Credit Europe Bank N.V. Malta Branch
143/2 Tower Road,
Sliema SLM1604

The Customer Care Department will investigate your complaint and contact you within 4 weeks. If the processing of your claim takes longer, we will inform you about this in writing.