FAQ's

Here you can find the most frequently asked questions and answers to our products. If you have further questions, please contact our service center.

FAQ Time Deposit

  • 1. What is a counter-account?

    In order to open a Credit Europe Top-Interest Savings Account, you are required to have a current and/or savings account with another bank in Malta. This account, known as the counter-account, has to be in the name of the Credit Europe Top-Interest Savings Account holder. In the case of a joint account, the counter account can be in the name of one of the account holders or both. When you make a withdrawal from your Top-Interest Savings Account, the funds will be transferred to your counter-account. 

  • 2. How can I transfer money to my counter-account?

    You can give instructions to transfer funds from your Credit Europe Top-Interest Account to your counter account by using our internet banking service, by calling us on +356 2260 2000, in writing, by fax or scanned through email (if a fax / email indemnity is in place). Normal transfer orders are handled without a charge. A fee of Eur 8.00 may be charged for urgent transfer orders. A transfer order received after the cut-off time of 15.00 hrs will be deemed to have been received on the following business day.

  • 3. When is the interest paid?

    For Credit Europe Time Deposits with a term of 12 months or less the interest is paid upon maturity date. For Term Deposits of more than 12 months maturity, interest is paid annually or monthly (over EUR20,000) depending on your instructions.

  • 4. How are my balances guaranteed?

    Credit Europe Bank N.V is a Dutch bank with its head office in Amsterdam. Consequently, the bank is subject to the Dutch Deposit Guarantee Scheme which is being operated by the Dutch Central Bank. Your savings at Credit Europe Bank N.V. are 100% guaranteed for balances up to € 100,000 per person. This is based on information from the Dutch Ministry of Finance on 10th March 2009. Credit Europe Bank N.V. is licensed by the Dutch Central Bank, which regulates its banking activities on a consolidated basis in and outside the Netherlands. For more information on the Dutch Deposit Guarantee Scheme, we refer to the website of the Dutch Central Bank at www.dnb.nl.

  • 5. How secure is your Internet Banking set-up?

    For more information on security details please click here.

FAQ's General

  • 1. Is it correct that Credit Europe Bank N.V. (CEB) is a Dutch bank?

    Yes. CEB is a Dutch entity provided with a full banking license from the Dutch Central Bank since its registration in The Netherlands in 1994. CEB is the ‘parent’ bank of subsidiaries and branches in Western- and Eastern Europe. CEB is not a subsidiary of another bank; CEB itself is the holding bank (‘moederbank’) of a group of banks and other financial services companies (like leasing companies). The equity of CEB is fully committed and located/registered in The Netherlands.

  • 2. Can the current financial developments affect CEB as it affected other banks?

    The crisis hitting the financial markets nowadays is also felt by CEB. Fortunately, because CEB fully complied and still complies with required regulatory capital minimums and rules of safe and sound banking practices, CEB still stands solid in the turmoil. Additionally, because the basis and the nature of CEB is international trade and commodity finance, it did not engage in investments in US subprime mortgages or related financial products.

  • 3. Why is my money secure at CEB?

    CEB is a stable and reliable Dutch bank, established in The Netherlands since 1994. CEB has its head office in Amsterdam. Being a customer of a Dutch bank, you can fully rely on the Dutch Deposit Guarantee Scheme. Your savings at Credit Europe Bank N.V. are 100% guaranteed for balances up to €100,000 per person. This is based on information published by the Dutch Ministry of Finance on 10th March 2009. CEB is licensed by the Dutch Central Bank, which supervises its banking activities on a consolidated basis in and outside the Netherlands. For more information on the Dutch Deposit Guarantee Scheme, please refer to the website of the Dutch Central Bank at www.dnb.nl .

  • 4. How secure is your Internet Banking set-up?

    For more information on security details please click here.